Frequently Asked Questions (FAQs)
Do You Have an Opening or Minimum Order Requirement?
No opening minimum order required to start using our platform. To be featured on our Acne Expert locator, a $500 purchase on a rolling 6 month period is required. This ensures that any client referred to you will be able to receive treatment on-site.
Can My Medical Director Be Certified?
Absolutely! We encourage medical directors and supervising professionals to become certified. Give us a call and we can walk you through the process as we learn more about your business needs. 510-351-1842 x 2.
Can My Employees Get Certified?
Yes! We offer an employee training program designed for your team members. Certified employees can: Complete training and receive their own certificate that lists your business name alongside theirs. Gain access to all of the education resources to ...
Do You Ship Internationally?
Currently, we do not ship products internationally. However: You can still access our introductory Acne Certification Training. Many international professionals use our education as a resource in their local practice.
What Discounts Are Available?
Along with our deeply discounted Starter Bundles, discounts are available throughout the year, ocassionally: During new product launches When signing up and completing Level 2 training During seasonal promotions and special events Accessibility is a ...
Does product credit roll over annually if unused at the end of the year?
Product credit is on a rolling 6 months expiration from the date of their last purchase.
How does Face Reality determine who is listed in the Skin Quiz results?
Skin Quiz Results are based on our Acne Expert locator details.