My Level 2 badge isn't showing on the Acne Expert locator, what are my next steps?

My Level 2 badge isn't showing on the Acne Expert locator, what are my next steps?

Please check your Dashboard under "Acne Expert Locator" and ensure you have opted into our Locator. Also, please allow 24 hours after you have completed certification to have your listing refreshed. In all other cases, please contact our team at experts@facerealityskincare.com