I Think My Client Had a Reaction to a Product. Who Do I Contact?

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  Q: What’s happening to the Face Reality Skincare Professional site I usually visit? A: We’re unifying our Pro and consumer websites into one destination: facerealityskincare.com. You’ll no longer access the site via pros.facerealityskincare.com, but ...

• Drop Ship/Direct-to-Client Orders & Supporting Virtual Clients

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• Does product credit roll over annually if unused at the end of the year?

  Product credit is on a rolling 6 months expiration from the date of their last purchase.

• Returns & Replacements

  Return & Exchange Policy: We want you to be completely satisfied with your purchase. While we do not offer exchanges, eligible items can be returned within 30 days of delivery. Please review the details below to ensure a smooth return process. Return ...

• Meet Your Success Team!

  We're here to help you every step of the way. Customer Support Our Customer Support team assists with orders, account support, and troubleshooting. Whether you're tracking a shipment or need help navigating the site, we'll make sure you have what you ...