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• My Level 2 badge isn't showing on the Acne Expert locator, what are my next steps?

  Please check your Dashboard under "Acne Expert Locator" and ensure you have opted into our Locator. Also, please allow 24 hours after you have completed certification to have your listing refreshed. In all other cases, please contact our team at ...

• How does Face Reality determine who is listed in the Skin Quiz results?

  Skin Quiz Results are based on our Acne Expert locator details.

• Partnering with Face Reality and becoming a wholesale partner

  At Face Reality, our mission is to help everyone achieve clear skin for good.   Every skincare professional we partner with:  Receives comprehensive, standardized training to ensure they are fully prepared to uphold the high standards our brand is ...

• We’re unifying our Client and Professional online experiences into a single destination facerealityskincare.com.

  Q: What’s happening to the Face Reality Skincare Professional site I usually visit? A: We’re unifying our Pro and consumer websites into one destination: facerealityskincare.com. You’ll no longer access the site via pros.facerealityskincare.com, but ...

• I Think My Client Had a Reaction to a Product. Who Do I Contact?

  Please call our Acne Expert Success Team at (510) 351-1842 ext 3. (experts@facerealityskincare.com) immediately. You can also book an intake call with us here. We’ll guide you through: Evaluating the situation Adjusting product usage if needed ...